Processing Times

We know you’ll be eager to receive your ISHKA treasures as soon as possible, and we’ll be working hard to get them to you!

All online orders are processed Monday - Friday. Orders placed after 12pm will be received into our warehouse the following business day.

We do our very best to process all orders within 5 business days, however during busy periods, this may take up to 10 business days. We make every effort to dispatch your order as quickly as possible and thank you in advance for your patience!

Delivery times vary depending on location. 

Unfortunately we do not offer in-store pickups on any online orders.

Please note: All silver jewellery items are dispatched in a separate shipment.


If you need assistance or information regarding an online order, we’re more than happy to help!

Please contact our friendly online team 7 days a week 8am - 8pm AEST (excluding public holidays).


Phone: 1300 070 686

To help us answer your query as quickly as possible, please provide the following information if applicable:

- Full name

- Date of order

- Sales order reference number

- Brief description of your enquiry