Terms & Conditions

ISHKA 50% off flash sale, including clearance!

50% off flash including clearance sale starts online 7.00pm (AEST) 29th Jan 2019. 

Happy shopping!

Terms and Conditions:

  1. 50% off absolutely everything including clearance promotion is exclusive to Karma Club members only.
  2. Sale applies to all ISHKA products and includes 50% off the marked price of all in-store clearance stock.

3.The discount for products included in this offer, including clearance items, will automatically display on website product pages, category pages and during checkout. Discounted prices as shown on the website are final.

  1. Sale is valid online 07:00pm AEDT 29.01.19 until further notice. 
  2. Sale excludes gift vouchers and delivery fees. This sale cannot be used in conjunction with any other offer or discount.
  3. No holds, lay-bys or refunds on sale items.
  4. Managers specials and charitable items are excluded from this sale.
  5. This sale is valid for customers within and outside Australia and can be redeemed online at ishka.com.au.
  6. ISHKA reserves the right to change prices.
  7. Products, prices and information is correct at the time of promotion, available for a limited time only and subject to availability.


    Terms and Conditions:

    1. Promotion is exclusive to Karma Club members only - sign up in store, its FREE & instant!
    2. Spend $100 or more storewide to qualify. Online only. 
    3. Use code “ISHKAFRENZY” online to redeem free coupon.
    4. Limit of one coupon per customer, per transaction applies.
    5. Sale is valid from 15.5.19 7pm until midnight AEDT 26.5.19.
    6. Sale excludes gift vouchers and delivery fees. This sale cannot be used in conjunction with any other offer or discount.
    7. No holds, lay-bys or refunds on sale items.
    8. This promotion is valid for customers within and outside Australia and can be redeemed online at ishka.com.au.
    9. No rainchecks available.
    10. ISHKA reserves the right to discontinue Free $20 Coupon promotion at any time without prior notice and/or to change the amount required for eligibility.
    11. Products, prices and information is correct at the time of promotion, available for a limited time only and subject to availability.



    These terms of use (Terms) govern your use of the Ishka Website and all related sites including but not limited to ishka.com.au (the Website).

    Please read these Terms carefully. BY USING THE WEBSITE YOU ARE ACCEPTING AND AGREEING TO THESE TERMS. You must not use this Website if you do not agree with these terms. Ishka reserves the right to change these Terms at any time, please check at regular intervals for any changes. Continued use of the Website following any change to these Terms will be deemed acceptance of those changes.



      1. By signing up to Karma Club, you agree to be bound by the ISHKA Karma Club terms and conditions. These terms and conditions are binding upon your successful sign up.

      1. Only individuals can sign up to Karma Club. Trusts, partnerships, joint ventures, associations, corporations or any other body corporate cannot apply.

      1. ISHKA may, in its absolute discretion and without giving reasons for its decision, accept or refuse your sign up request.

      1. To become an ISHKA Karma Club member, you must complete the sign up in-store or online

      1. Karma Club rights are determined by ISHKA from time to time and may include discounts for products purchased at ISHKA stores.

      1. Discounts only apply to the Karma Club member and may not be used in conjunction or combination with any other offer or promotion. Karma Club discounts are not available on goods at “sale” or “special” prices.

      1. The rights of a Karma Club member are non-transferable and not redeemable for cash.

      1. Karma Club member rights are valid until terminated or cancelled by ISHKA (in its absolute discretion) or until the Karma Club Member contacts us to terminate their membership.

      1. ISHKA may, in its absolute discretion and without giving reasons for its decision, at any time and without notice cancel any Karma Club membership or substitute advertised discounts for any other item of a comparable value.

      1. Any questions regarding Karma Club membership should be referred to a local ISHKA store or by contacting us online.

      1. ISHKA reserves the right to suspend or terminate Karma Club membership at any time and without prior notice.

      1. ISHKA shall not be liable in any way if benefits or promotions are unavailable as a result of a technical malfunction, operator fault, errors resulting from computer hardware or software errors or failure.

      1. All discounts for Karma Club Members for purchases at ISHKA stores are subject to availability.

      1. Karma Club Member discounts are not negotiable, non-transferable, or redeemable for cash.

      1. ISHKA does not warrant in any way that the discounts or benefits for Karma Club Members will be available at any particular time or times or in any particular place.

      1. To the greatest extent permitted by law, ISHKA gives no warranty and shall have no liability in respect of goods or services provided to Karma Club Members or as to the accuracy of any description or information about such goods or services, even though ISHKA may have notified the Karma Club Member of those goods or services.

      1. ISHKA is not liable in any way whatsoever for any injury or loss (including any indirect or consequential loss) of any kind to person or property suffered by any Karma Club Member whether by reason of any act or omission, deliberate or negligent, of ISHKA in connection with the ISHKA Karma Club, including injury or loss incurred whilst participating in any activity of the ISHKA Karma Club. This condition is subject to any liability which may not be lawfully excluded, in which case such liability will be limited to the greatest extent permitted by law.

      1. ISHKA makes no warranty or representation as to the quality, suitability or merchantability of any goods or services offered as prizes.

      1. Karma Club Members indemnify ISHKA for and against any loss or claim suffered or incurred by ISHKA arising from or in connection with a breach of these terms and conditions by a Karma Club Member.

      1. ISHKA reserves the right to vary these terms and conditions at any time for any reason and without notice to Karma Club Members. A copy of the current ISHKA Karma Card terms and conditions can be obtained from www.ishka.com.au.

      1. ISHKA holds and uses a Karma Club Member’s personal information in accordance with ISHKA’s privacy policy (a copy of which can be obtained at www.ishka.com.au).

      1. ISHKA’s decision in connection with any aspect of the ISHKA Karma Club will be binding and final on each Karma Club Member.

      1. “ISHKA” means Michael Sklovsky Pty Ltd t/a ISHKA Handcrafts ABN 70005417327 and includes where appropriate ISHKA’s employees, agents, and contractors, officers and related bodies corporate (as that term is defined in the Corporations Act 2001 (Cth)). “Karma Club Member” means a person who has successfully applied for a Karma membership.

      1. For the avoidance of doubt, these terms and conditions supersede and replace any and all previous terms and conditions specifically governing the ISHKA Karma Club.


      Privacy Policy 
      Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.



      The Website and all content is operated and owned by Ishka.

      Unless otherwise indicated, Ishka owns all copyright of the material on the Website. All registered or unregistered trademarks used on the Website are the property of their respective owners.

      All copyright, data, text, software, images, graphics, trademarks, logos, interfaces, photographs, and other intellectual property (Content) on the Website is owned, controlled by, or licensed to Ishka. Except for viewing the content for your own personal non-commercial use, Ishka does not grant you any rights to use the Website or content for any other purpose unless it expressly consents in writing.


      You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.


      Third Party Websites

      The Website contains links to other websites controlled by third parties (Third Party Websites).  Ishka is not responsible for any content on Third Party Websites nor does it endorse or approve such websites. If you choose to visit these Third Party Websites you do so at your own risk and should make your own enquiries before relying on any content contained on such Third Party Websites.

      Ishka makes no representations about the quality or accuracy of material available on Third Party Websites, or that such material does not infringe the intellectual property rights of a third party.



      Cookies may be used in some areas of our Website. A cookie is a small file placed on a user’s hard drive which tracks website navigation. For example, a cookie can be used to store registration information so that a user does not need to re-enter it on subsequent visits. If you are concerned about cookies, most browsers have an option which permits users to refuse a cookie. A user can refuse a cookie and still fully navigate our website. In order to collect statistics, we may anonymously log information, and identify categories of users by items such as domains and browser types. 

      Information and services at the site

      Ishka updates the Website regularly, however, Ishka makes no representation as to the accuracy, currency or completeness of any information or services at the Website. All information and services are provided on the basis that you undertake the responsibility for assessing at your own risk.

      All information and services at the Website are provided on an “as is” basis. To the fullest extent permitted by the applicable law, Ishka excludes all terms, conditions and representations express or implied.



      Ishka is not liable for any damages whatsoever including any special indirect or consequential damages resulting from loss of use of data or profits, whether in an action in contract, negligence or other torts, arising out of or in connection with access to this Site or the information contained in it. Ishka does not warrant that the Website will be uninterrupted or error-free.

      You should seek independent advice before acting on any material or information contained in this Website of any link to a third party website and you must not provide any warranties to third parties in relation to the contents or performance of the Website.


      Termination of use

      You may stop using the Website at any time for any reason.

      Ishka reserves the right in its absolute discretion to suspend or terminate at any time the access to the Website of any user without notice for any reason, including but not limited to a breach of these terms. The suspension or termination shall not affect either party’s rights or liabilities.

      Ishka may disclose any information we may have about a user in relation to an investigation or allegation that your use of the Website is in breach of these Terms, or is in breach of law or other regulation. Ishka reserves its right to identify or bring legal action against any person who is breaching these terms, including obtaining injunctive relief.



      When using websites, the internet or third party networks or facilities, you are using networks, facilities and services that are beyond the control of Ishka. You assume all risk and liability of your use of the Website, the internet, or any such third party networks, including access to the website via such media. Ishka recommends users review each website’s privacy statement before disclosing any personally identifiable information.



      Ishka reserves the right to cease, interrupt or withdraw your access to the Website for any reason, including without limitation, for upgrades and maintenance of the site.



      If any provision of these terms is found to be invalid or unenforceable by a court of law, it may be severed and will not affect the remainder of the agreement, which will continue in full force and effect and these terms will be deemed amended to replace, to the extent legally permitted, the rights and obligations contained in the invalid, illegal, or unenforceable provision. The invalidity, illegality, or unenforceability of any provision of these terms will not constitute failure of consideration.


      Governing Law

      These terms are governed by the Laws of Victoria in Australia, and any dispute in relation to these terms or your access or use of the website will be the exclusive jurisdiction of the Courts of Victoria.

      You are responsible for compliance with all laws and regulations applicable to your location.



      If any of these terms are unenforceable or held to be invalid, the offending provision/s will be removed from these terms and the amended terms will remain in force.

      Any failure by Ishka to act or enforce these Terms immediately will not be considered a waiver of Ishka’s right to take any such action.


      Terms of sale
      By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

      Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays for which we will not be responsible. In order to contract with Ishka you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Ishka retains the right to refuse any request made by you.

      Whilst we will endeavour to update stock levels, your item may be sold out and we will issue a refund if your order cannot be fulfilled.

      Please note we do not offer in-store pickups on any online orders.


      Our contract 
      When you place an order, you will receive a confirmation e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.


      Pricing and availability 
      Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of GST. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

      The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

      Gift vouchers

      All Gift Vouchers purchased Online are not able to be used on Freight and Postage Costs.


      Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.


      Discount codes

      Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Website.

      The conditions of use relating to any discount code will be specified at the time of issue.


      It is the customers responsibility to ensure their delivery details and product order is correct upon checkout.

      Should a delivery be "Returned to Sender" due to an incorrect delivery address provided by the customer or failure to collect the delivery from the designated local post office or courier outlet due to nondelivery card being left at the delivery address, the order will incur a return to sender fee and freight charges for the original dispatch are non-refundable.

      Cancellation of online orders 
      We're really quick at picking, packing, and processing your order.
      This means you are unable to cancel or amend an order once you have placed it. 
      All online orders can be returned within 14 days of receiving your order.

      We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: please contact us if you have any complaints or comments.

      Clearance items are final and cannot be exchanged or refunded if you change your mind.