Shipping Promotion

DELIVERY DEALS 

 Take advantage of the following delivery deals:

  • $10 delviery for orders under $50 and under 10 cubic kilos
  • FREE delivery on orders over $50 and under 10 cubic kilos  
  • $99 maximan delivery for large items metro-wide

Exclusions apply. 

Terms and Conditions:

  1.     Promotion applies to Karma Club members for Australian orders only.
  1.     Offer does not apply to NZ orders, or any order placed or delivered outside of Australia.
  1.     Promotional shipping rates must be selected at checkout and will only be available for eligible orders.
  1. Free delivery is subject to the following product exclusions:

-  All furniture items

-  Selected ottomans

-  Selected lamps

-  Selected rugs

-  All products over 10 cubic kilos.

  1. $99 maximan delivery for large items metro-wide applies to the following items:

-  All furniture items

-  Selected ottomans

-  Selected lamps

-  Selected rugs

-  All products over 10 cubic kilos

 

And covers the following metro postcodes: 

1000-1935,2000-2079,2085-2107,2109-2156,2158,2160-2172,2174-2229,2232-2249,2557-2559,2564-2567,2740-2744,2747-2751,2759-2764,2766-2774,2776-2777,2890-2897

3000-3062,3064-3098,3101-3138,3140-3210,3800-3801,8000-8999,9999

4000-4018,4029-4068,4072-4123,4127-4129,4131-4132,4151-4164,4169-4182,4205-4206,9000-9725

5000-5113,5115-5117,5125-5130,5158-5169,5800-5999

  1.       No rainchecks available.
  1.       Sale is valid from 12.01am 23.9.2020
  1.       ISHKA reserves the right to discontinue this promotion at any time without prior notice and/or to change the amount required for eligibility.
  1.       Free Delivery spend requirement is determined by the final basket value after any promotional code has been deducted.
  1. Products, prices and information is correct at the time of promotion, available for a limited time only and subject to availability.

    Processing Times

    We know you’ll be eager to receive your ISHKA treasures as soon as possible, and we’ll be working hard to get them to you!

    All online orders are processed Monday - Friday.
    Orders placed after 12pm will be received into our warehouses the following business day.

    We do our very best to process all orders within 5 business days, however during busy periods, this may take up to 15 - 20 business days.
    We make every effort to dispatch your order as quickly as possible and thank you in advance for your patience!

    Delivery times vary depending on location. 

    Please note: Items may be dispatched from various locations.  

    We make every effort to dispatch your treasures as quickly as possible and thank you in advance for your patience!

     

    Need help?

     

    If you need assistance or information regarding an online order, we’re more than happy to help!

    Please contact our friendly online team via our help centre.

     

    To help us answer your query as quickly as possible, please provide the following information if applicable:

     

    - Full name

    - Date of order

    - Sales order reference number

    - Brief description of your enquiry

     

    Can I request a delivery date?

    As we use a third party courier service, unfortunately we can’t deliver at specific times. But don't worry - we'll make sure your order is on its way as soon as possible!

     

    How long will it take to receive my order?

    Once your order has been processed, it will be dispatched within 5-10 business days. During busy sale periods, please allow up to 20 business days.

      Please note: ISHKA does not guarantee any delivery times, the above guide is an estimate only.

      All online orders are processed Monday - Friday.

       

      What are your shipping fees?

      Shipping fees vary depending on your location and items you have ordered.

       

      What if I am not home when my order arrives?

      If you aren't home when your ISHKA order arrives, don't worry!

      The delivery company will leave a card for you to pick up your parcel from a nearby post office, or reschedule a second delivery using the contact details provided.

       

      Do you deliver into my house?

      Most ISHKA orders will be delivered to your front door or kerb-side.

      Unfortunately our drivers cannot enter your home to deliver your goods, so when ordering large items such as furniture, we’d suggest arranging an extra pair of hands to assist with your delivery.

       

      For more information regarding delivery times with Australia Post, please visit the Australia Post website.

      For more information regarding delivery times with Allied Express, please visit the Hunter Express website.