Shipping delays due to COVID-19
Due to the current challenges caused by COVID-19, we are experiencing unprecedented demand with our dispatch of Orders and with our Customer Support.
We have recently partnered up with Shippit to dispatch our online orders which has now given us access to over 30 different carriers.
Please note, our standard deliveries around Australia are experiencing delays of 15-20 days.
We apologize for the delay and thank you in advance for your patience and understanding as we’re all in this together.
To Our ISHKA Community,
The global spread of COVID-19 is affecting every one of us.
The safety and health of our communities, including our loyal customers and dedicated staff, is always of the highest importance to us.
Therefore, we wanted to share an update on how ISHKA is responding.
In an effort to protect our communities, we have decided to reduce our opening hours in our stores around Australia – some have temporarily closed, to be kept up to date please keep an eye on our Store Locator.
Our Online store will continue to stay open!
Look out for one another, and be safe. We’re excited to see you soon.
CAN I EXPECT MY SHIPMENT TO BE DELAYED?
Our Warehouses and Shipping partners are open with reduced hours and staff but we are operational.
You may experience delays during this period with your ordering process as a result of the safety measures we are following to help protect our ISHKA teams.
WILL MY ORDER BE DELAYED DUE TO COVID-19?
Our Shipping Partners are making every effort to maintain normal activity however work and travel restrictions may affect delivery to and from impacted areas.